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Qfast is an enabler of conversational commerce by providing the marketing teams an easy to use platform to engage with customers using rich and contextual information on platforms like WhatsApp / WeChat / Telegram alongside traditional platforms such as SMS and Email.
It has an integrated Order Management module that does not need a custom app.
Traditionally marketing on SMS / Email has been outbound. Inbound has been limited to web form based reach-outs, custom bots, user behavior led engagement. Standard engagement modes are mostly transactional Q/A time lapsed session. Chat / Messenger Platforms are becoming de facto standards for communication and add tremendous value in establishing identity of a user, maintain historical context and personalize on-going engagement including online ordering, tracking and payment reconciliation
• Take online customer orders on your own brand without paying to aggregators.
• Make your campaigns work better for you.
• Now engage with customers one on one using any channel of your choice
• Derive more ROI by tracking the number of responses you receive for each campaign
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