This Platform is operated by the company, Ctrl-E Technologies Private Limited, under the brand name of Qfast/Qcommerce . The Company offers this Platform, including all information, tools and services available from this Platform to you conditioned upon your acceptance of all terms, conditions, policies and notices stated here. The terms whereof are subject to change at any time, without prior notice to you. Any new features or tools which are added to the current Platform shall also be subject to the Terms of Service. To ensure that you are aware of the changes, please review this Buyers’ Agreement and all the documents referred to hereunder periodically.
There are 2 distinct and separate user profile offered on our system. Merchant (Seller) profile is that of an individual, company or any entity that offers products, goods and services to be bought, subscribed for by individual consumers. Consumer profile is that of an individual, company or any entity that buys or subscribes to the offering by the merchant as described above.
User and Brand Registration. To register on our platform, you may need to provide personal information such as your name, e-mail address, telephone number, postal address, google location. You may also provide other information, such as your photograph and your valid id. Upon the termination of the relationship between Ctrl-E and the Merchants, Ctrl-E will keep your Personal Information for lawful purposes only.
Using the Service. We collect information when consumers create profiles and place orders on the merchants using the platform. For example, when customers create a profile, or connect with a merchant, the platform will collect the information of the customers or Merchants provide in such submissions, including any Personal Information.
Social Media Pages. We may collect information about you when you visit our social media pages or other features. The social media website provider may provide us with information, including Personal Information, such as your name, e-mail address, and other information made available to us.
Customer Support. We may collect Personal Information through your communications with our customer-support team.
EXCLUSION OF LIABILITY
You are aware and fully understand that this platform is only a platform for prospective buyers and sellers and that:
CANCELLATION AND RETURN POLICY
At no point you can sell or purchase the following Products on the Platform either as a buyer or a seller:
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the platform or its Content:
COPYRIGHT AND TRADEMARK
Each time you upload the Content, you grant the Company a worldwide non-exclusive, transferable, royalty free license to use any such content including by way of distribution, storage, hosting, sub-license, reproduction, communication, creation of derivative works, and modification of such content. You accept that such license will not terminate upon your deletion or removal of the Content or other uploaded content in respect of which it is granted; and shall continue to be used by the Company, on the Platform.
You agree and confirm that
You agree to indemnify, defend and hold harmless Company and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Cookies and Similar Technology
We and our third party service providers, such as advertising networks and analytics service providers, may collect anonymous information automatically through the use of “cookies” and similar technology. The service providers also may collect information about your online activities over time and on other websites or apps. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive to collect information about your activities on our Website.
INFORMATION USE We use Personal Information to:
Internal and Service-Related Usage. Ctrl-E will use information, including Personal Information, for internal, administrative, and service-related purposes. We may use and retain any data we collect to provide and improve our services. For example, we use Personal Information submitted by customers to process and complete the customer’s order, including for shipping and billing purposes. We also use Personal Information submitted by Merchants to calculate and process commissions.
Communications. We use a customer’s name, mailing address, e-mail address and telephone number (WhatsApp/Telegram/SMS etc.,) for the following limited purposes:
Ctrl-E may, from time to time, publish a Merchant’s Personal Information (for example, name, photograph, sales results and achievements) to recognize the Merchant’s achievements and help motivate other Merchants. These promotions will not contain Personal Information about customers.
Aggregate Data. We may anonymize and aggregate data collected through the Service and use it for any purpose. For example, we may aggregate usage and transaction information to provide product recommendations to Website users.
We may share your information:
We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies for their direct marketing purposes, unless we have your permission. We may share anonymous information for marketing and advertising purposes.
Transaction Fees. For every transaction (receiving payment for products or services) when your customers pay on Ctrl-E platform, a payment gateway charge of 3% will be levied on the transaction amount.
Connect Independent Business Owners. To facilitate communications among our network of Merchants, we may share Merchant’s contact information with other Merchants
Marketing. We do not rent, sell, or share Personal Information about you with other people or non-affiliated companies for their direct marketing purposes, unless we have your permission. We may allow access to other data collected by the Service to enable the delivery of online advertising on the Service, or otherwise facilitate transmittal of information we think may be useful or relevant to you.
ORDERS, LOGISTICS AND COMMERCIAL TERMS
Logistics: All merchants have to arrange for their own delivery mechanism and Ctrl-E does not supply / guarantee delivery of goods /services of the merchants.
SAMPLE PAYMENT STRUCTURE*
*Numbers are for representation only.
DISCLAIMER & OTHER TERMS & CONDITIONS
CTRL-E reserves the right to change/modify/amend these Terms & Conditions and reserves the right to modify the fees and/or payment structure. The revised terms & conditions shall be updated on Qfast/QCom website. You should make sure to view these Terms & Conditions periodically to make sure you are familiar with the changes.
Ctrl-E makes no express or implied warranties, guaranties, representations, or undertaking, whatsoever, regarding the Service, except those expressly mentioned in this document.
Ctrl-E shall not be liable to the Customer and/or any person, firm, body corporate claiming through, under, or interest for the Customer and the Customer hereby waives and agrees to continue to waive all claims/ actions for any delays, losses including, but not limited to, loss of business, profit, revenue or goodwill, damages, fees, costs, expenses, orders, Judgment, etc. direct, incidental or consequential arising out of any interruption, delays, errors or defects or other failure with respect to the Service and or value added / supplementary Services or billing arrangements, payments or collections even if Ctrl-E has been advised of the possibility of such damages. In no event, shall the liability if it arises, can exceed the amount paid by the Customer for the service in question for the said timeframe. Further, the Customer remains solely responsible for his/her own negligence, acts or omissions.
Ctrl-E shall not be liable for any act of commission or emission of any third party/ suppliers/ manufacturers/ including any agency/ company offering any privilege or benefits to Customers without specific permission or authority of Ctrl-E.
Ctrl-E’ contractual rights and remedies, as well as those available at law or equity, are in independent and cumulative.
The Customer has fully read/has been explained in vernacular, verbatim the Terms of Service and has understood the contents hereof and has signed the CIF in token of its consent, with the clear understanding that it is valid and binding document on both parties and can be enforced by them in accordance with law.
In case the Customer is a company/firm or any subscription is taken in the name of the company/firm, the CIF shall be duly signed and sealed by its constituted and authorized signatory. Company/ firm shall intimate Ctrl-E in writing, immediately, in case of any change in the constituted and authorized signatory.
Any controversy or claim arising out of or relating to this Agreement, or the breach thereof, shall be settled by arbitration in accordance with the Arbitration Act rules framed by the Govt. of India and the location of arbitration will be Bangalore City, India. This contract will be subject to the laws as in-force by the Government of India, state of Karnataka with jurisdiction set to Bangalore city.
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